How do I book a Holiday?
1. BOOKING ENQUIRY
You can express an interest in, or book any of our walking holidays, by selecting one of the following options:
- Enquiry Form
- Book Now Form
- Email Us
- Contact us by telephone
2. BOOKING YOUR HOLIDAY
The holiday Enquiry Form provides us with some basic details of the holiday which is of most interest to you. We will contact you (phone or email) to discuss the holiday specifics (including costs) and answer any questions. Should you wish to proceed with the holiday, the Book Now Form should be completed on-line or directly over the phone.
Direct Bookings/Booking Form & The Deposit
If you are committed to a specific holiday and have no questions which may affect your decision to book with us, you can proceed directly to the Book Now Form.
Submitting the Book Now Form provides us with all the information needed to contact our partners and book your accommodation and baggage transfers (subject to availability). Please note you should only submit the Book Now Form if you are committed to a particular holiday as this will be used to secure accommodation for the dates specified on the form. As soon as the form is submitted, we will be in touch with details of how you can pay the deposit, which is required to secure the booking (£50 per person).
Once the accommodation and baggage transfers have been organised, we will issue your confirmed itnerary and invoice.
3. PAYING THE BALANCE
The outstanding balance must be paid no later than 35 days before the start date of the holiday. This date will be stipulated on the invoice you receive to confirm the deposit payment. A reminder will be issued 14 days before the balance due date.
If the booking is made less than 42 days before the holiday start date, the full balance will be due 7 days from the contract date (see terms and conditions for reference to the contract date)
4. HOLIDAY INFORMATION PACK
When the balance has been paid in full and no later than 21 days before the holiday start date, we will issue your comprehensive holiday information pack. This may be earlier for packs posted outside the United Kingdom. For holidays which include an overnight stay before the first day's walking, it may be possible to send the Information Pack directly to the hotel in time for your arrival (subject to prior consent from the hotel owner).
For bookings made less than 14 days before the start of the holiday, additional postage charges may be incurred to ensure the information pack reaches you on time.